International Delivery Information
All products purchased from TheMichaelPalin.com store are shipped and handled by The Gumby Corporation Ltd. The Gumby Corp Ltd will appear on any transaction records including receipts, credit card and bank statements.
All goods purchased through themichaelpalin.com will be shipped from;
69 Stanley Road
All our international orders are sent out using an International Standard delivery service.
All payments are to be made in GB pounds Stirling. All prices include UK VAT where applicable and will be shown on your receipt.
All international deliveries usually take about 7-10 working days, although delays should be expected due to the COVID-19 outbreak. If you have requested a signed copy delivery may take up to 4 weeks depending on Michael’s schedule.
Please be aware though, that not everything we sell is eligible for international delivery. If we are unable to deliver to where you are we will contact you immediately.
Changes to VAT on orders from the European Union
We are very sorry but due to new European Union VAT regulations brought in on the 1st July 2021, import VAT, taxes or fees may be payable on receipt of any order placed from the EU. We are currently working on a way to charge extra VAT when you place your order, but until then please be aware that any customer ordering from the EU will be responsible for any import VAT, taxes or fees as a result of these new rules.
Temporary Air Carrier Supplement
A Temporary Air Carrier Supplement has been added by Royal Mail to cover increasing international freight costs. Unfortunately this means we have had to increase our international shipping prices to the Rest of the World and USA.
Please see the table below for our current shipping costs which includes the Temporary Air Carrier Supplement in the prices shown.
USA (Zone A): USA only.
ROW (Rest of the World, Zone B): Covers all countries, not defined as being in Europe or the USA. ROW generally covers Africa, the Middle East, the Far East and South East Asia, American Samoa, Australia, Belau, British Indian Ocean Territory, Christmas Island, Cocos (Keeling Islands), Cook Islands, Fiji, French Polynesia, French Southern Territories, Kiribati, Laos, Macau, Nauru, New Zealand, Niue, Norfolk Island, Papua New Guinea, Pitcairn, Samoa, Singapore, Solomon Islands, Tokelau, Tonga, Tuvalu.
Important Delivery Information: This table is a guide to delivery costs. All delivery costs are based on weight and are calculated at checkout. Some heavier or larger orders may incur extra shipping costs. If this is the case you will be contacted and asked whether you would like to pay the additional costs or cancel your order. If you are unsure or have any questions about this please contact us before you place your order.
Deliveries to Norway: If you are ordering from Norway, and the weight of your order is over 2kg, you may be asked for your PID number, and there may be an extra postage charge to pay.
Any returned items will be refunded. You will be notified as soon as the refund has been processed. If would like an exchange, you will need to place a new order.
Please Note: If your country is not listed, please contact us for a shipping quote.