I Want to Return a Used Item Which has Become Damaged or Broken
If an item you have bought from us gets damaged or broken and you think this is not due to normal wear and tear you wish to return it to us under warranty.
Please return the item to the returns address below, stating clearly what the problem is.
Our returns address is;
69 Stanley Road
As soon as we receive the item we will inspect it and decide whether the damage is covered under warranty.
If we decide that the damage is a manufacturer defect we will either replace the item from stock or refund your money if the item is no longer in stock.
In some instances the manufacturer will require us to return the item to them before a replacement or refund is given. If this happens we will inform you immediately and keep you informed on the progress and final decision regarding the item.
If the item is found to be faulty, any postage charges you have incurred will be refunded and your item exchanged or refunded.