International Delivery Information
UK Delivery Information
All products purchased from TheMichaelPalin.com store are shipped and handled by The Gumby Corporation Ltd. The Gumby Corp Ltd will appear on any transaction records including receipts, credit card and bank statements.
All goods purchased through themichaelpalin.com will be shipped from;
TheMichaelPalin.com
69 Stanley Road
London
N11 2LB
UK
COVID-19 UK Delivery Information
During these unprecedented times, we continue to work hard to process and deliver orders to the UK. However, despite our best endeavours, it’s likely some areas of the country will experience some level of disruption due to Coronavirus-related absences at local mail centres or delivery offices. Every order is important to us, so we’re working hard to keep any delays to a minimum. Thank you for your patience and understanding.
Please Note: There are no facilities for customer personal collections at this address.
Please do not attempt to collect an order as you will be turned away which may cause offence. There is no shop front or customer service facility available at our warehouse.
| Weight | <500g | 750g | 1kg | 1.25kg | 1.5kg | 1.75kg | 2kg | 5kg | 10kg |
|---|---|---|---|---|---|---|---|---|---|
| UK Mainland | £2.95 | £3.95 | £3.95 | £4.25 | £4.95 | £4.95 | £4.95 | £7.00 | £10.00 |
| Isle of Man | £2.95 | £3.95 | £3.95 | £4.25 | £4.95 | £4.95 | £4.95 | £9.00 | £9.00 |
| Isle of Wight | £2.95 | £3.95 | £3.95 | £4.25 | £4.95 | £4.95 | £4.95 | £9.00 | £9.00 |
| Channel Islands | £2.95 | £3.95 | £3.95 | £4.25 | £4.95 | £4.95 | £4.95 | £19.00 | £19.00 |
Important Delivery Information: This table is a guide to delivery costs. All delivery costs are based on weight and are calculated at checkout. Some heavier or larger orders may incur extra delivery costs. If this is the case you will be contacted and asked whether you would like to pay the additional costs or cancel your order. If you are unsure or have any questions about this please contact us before you place your order.
The majority of our UK deliveries are sent out using Royal Mail 2nd class and should normally take from 2-7 working days. If you have requested a signed copy, delivery may take up to 4 weeks depending on Michael’s schedule.
If you do not receive your delivery within this time or have any other queries regarding deliveries please email us.
We will deliver the goods to the address you specify for delivery in your order. It is important that this address is accurate.
We cannot accept any liability for any loss or damage to the goods once they have been delivered in accordance with your delivery instructions.
We will aim to deliver the goods by the date quoted for delivery but delivery times are not guaranteed.
If delivery is delayed due to any cause beyond our reasonable control, the delivery date will be extended by a reasonable period and we will contact you to arrange an alternative time.
If you have any questions please email us.
International Delivery Information
All products purchased from TheMichaelPalin.com store are shipped and handled by The Gumby Corporation Ltd. The Gumby Corp Ltd will appear on any transaction records including receipts, credit card and bank statements.
All goods purchased through themichaelpalin.com will be shipped from;
TheMichaelPalin.com
69 Stanley Road
London
N11 2LB
UK
Changes to VAT on orders from the European Union
We are very sorry but due to new European Union VAT regulations brought in on the 1st July 2021, import VAT, taxes or fees may be payable on receipt of any order placed from the EU. We are currently working on a way to charge extra VAT when you place your order, but until then please be aware that any customer ordering from the EU will be responsible for any import VAT, taxes or fees as a result of these new rules.
COVID-19 International Delivery Information
We continue to work hard to process and deliver all international orders. We will try and get your orders to you as soon as possible, however some delays can be expected. Many countries have implemented special measures to combat the spread of Coronavirus COVID-19, and althought the number of countries we can deliver to changes daily, most major export routes remain open, and we will continue to process and send out orders, although customers may experience varying levels of delay. Every order is important to us, so we’re working hard to keep any delays to a minimum. Thank you for your patience and understanding.
All our international orders are sent out using an International Standard delivery service.
All payments are to be made in GB pounds Stirling. All prices include UK VAT where applicable and will be shown on your receipt.
All international deliveries usually take about 7-10 working days, although delays should be expected due to the COVID-19 outbreak. If you have requested a signed copy delivery may take up to 4 weeks depending on Michael’s schedule.
Please be aware though, that not everything we sell is eligible for international delivery. If we are unable to deliver to where you are we will contact you immediately.
Tempory Air Carrier Supplement
Due to how the the current COVID-19 situation is affecting shipping across the world a Tempory Air Carrier Supplement has been added by Royal Mail to cover increasing freight costs. Unfortunately this means we have had to increase our international shipping prices to the Rest of the World and USA, but hopefully only on a temporary basis. All shipping prices to UK and EU destinations will remain the same.
For all items going to the ROW ZONE A (USA) the Tempory Air Carrier Supplement will be an extra £4.46 per kg.
For all items going to the ROW ZONE B the Tempory Air Carrier Supplement will be an extra £3.95 per kg.
Please see the table below for our current shipping costs which includes the Tempory Air Carrier Supplement in the prices shown.
| Weight | <500g | 750g | 1kg | 1.25kg | 1.5kg | 1.75kg | 2kg | 5kg | 10kg |
|---|---|---|---|---|---|---|---|---|---|
| Europe | £5.90 | £7.10 | £8.20 | £9.50 | £10.75 | £12.25 | £13.25 | £18.00 | £20.00 |
| ROW ZONE B | £10.50 | £12.50 | £14.50 | £17.00 | £20.00 | £22.00 | £25.00 | £35.00 | £45.00 |
| ROW ZONE A (USA) | £11.00 | £14.00 | £17.50 | £21.00 | £24.50 | £27.50 | £31.50 | £50.00 | £58.00 |
ROW ZONE B (Rest of the World): Covers all countries, not defined as being in Europe or the USA. ROW ZONE B generally covers Africa, the Middle East, the Far East and South East Asia, American Samoa, Australia, Belau, British Indian Ocean Territory, Christmas Island, Cocos (Keeling Islands), Cook Islands, Fiji, French Polynesia, French Southern Territories, Kiribati, Laos, Macau, Nauru, New Zealand, Niue, Norfolk Island, Papua New Guinea, Pitcairn, Samoa, Singapore, Solomon Islands, Tokelau, Tonga, Tuvalu.
ROW ZONE A (USA): USA only
Important Delivery Information: This table is a guide to delivery costs. All delivery costs are based on weight and are calculated at checkout. Some heavier or larger orders may incur extra shipping costs. If this is the case you will be contacted and asked whether you would like to pay the additional costs or cancel your order. If you are unsure or have any questions about this please contact us before you place your order.
Deliveries to Norway
If you are ordering from Norway, and the weight of your order is over 2kg, you may be asked for your PID number, and there may be an extra postage charge to pay.
Any returned items will be refunded. You will be notified as soon as the refund has been processed. If would like an exchange, you will need to place a new order.
Please Note: If your country is not listed, please email us for a shipping quote.
Delivery Costs
| Weight | <500g | 750g | 1kg | 1.25kg | 1.5kg | 1.75kg | 2kg | 5kg | 10kg |
|---|---|---|---|---|---|---|---|---|---|
| UK Mainland | £2.95 | £3.95 | £3.95 | £4.25 | £4.95 | £4.95 | £4.95 | £7.00 | £10.00 |
| Isle of Man | £2.95 | £3.95 | £3.95 | £4.25 | £4.95 | £4.95 | £4.95 | £9.00 | £9.00 |
| Isle of Wight | £2.95 | £3.95 | £3.95 | £4.25 | £4.95 | £4.95 | £4.95 | £9.00 | £9.00 |
| Channel Islands | £2.95 | £3.95 | £3.95 | £4.25 | £4.95 | £4.95 | £4.95 | £19.00 | £19.00 |
| Europe | £5.90 | £7.10 | £8.20 | £9.50 | £10.75 | £12.25 | £13.25 | £18.00 | £20.00 |
| ROW ZONE B | £10.50 | £12.50 | £14.50 | £17.00 | £20.00 | £22.00 | £25.00 | £35.00 | £45.00 |
| ROW ZONE A (USA) | £11.00 | £14.00 | £17.50 | £21.00 | £24.50 | £27.50 | £31.50 | £50.00 | £58.00 |
ROW ZONE B (Rest of the World): Covers all countries, not defined as being in ROW ZONE B generally covers Africa, the Middle East, the Far East and South East Asia, American Samoa, Australia, Belau, British Indian Ocean Territory, Christmas Island, Cocos (Keeling Islands), Cook Islands, Fiji, French Polynesia, French Southern Territories, Kiribati, Laos, Macau, Nauru, New Zealand, Niue, Norfolk Island, Papua New Guinea, Pitcairn, Samoa, Singapore, Solomon Islands, Tokelau, Tonga, Tuvalu.
ROW ZONE A (USA): USA only
Important Delivery Information: This table is a guide to delivery costs. All delivery costs are based on weight and are calculated at checkout. Some heavier or larger orders may incur extra delivery costs. If this is the case you will be contacted and asked whether you would like to pay the additional costs or cancel your order. If you are unsure or have any questions about this please contact us before you place your order.
Customs and VAT
All our products are UK VAT free and there is no UK tax on our products. The price published is applicable worldwide.
Products delivered to some destinations, especially outside the EU, may be subject to taxes, fees, levies or other charges, due to local legislation. Any additional charges incurred, including import duty, formal customs entry, taxes, levies and other charges will have to be paid by the recipient of the goods.
If you are ordering products to be delivered somewhere else please make sure that the recipient is aware and that they will be responsible for paying any extra. We are sorry but we have no control over these charges, so we’re unable to offer any assistance on these processes. Please check the import charges applicable in any country before ordering products to be delivered there.
If your country is not listed please contact us.
Deliveries to Norway
If you are ordering from Norway, and the weight of your order is over 2kg, you may be asked for your PID number, and there may be an extra postage charge to pay.
Changes to VAT on orders from the European Union
We are very sorry but due to new European Union VAT regulations brought in on the 1st July 2021, import VAT, taxes or fees may be payable on receipt of any order placed from the EU. We are currently working on a way to charge extra VAT when you place your order, but until then please be aware that any customer ordering from the EU will be responsible for any import VAT, taxes or fees as a result of these new rules.
Special Delivery Information
You or the receiver of a shipment may give special instructions to us (by means of a theMichaelPalin.com website or any other medium) to deliver the shipment to another location/person (being for example a neighbour and/or neighbouring address).
Our furnishing of any delivery receipt upon which is listed the alternative person and/or delivery location shall constitute proof of delivery of the shipment.
We shall not be liable for any loss or damage in any way as a result of our performance of special delivery instructions.
You shall indemnify us and hold us harmless from and against all claims, costs, liability and expenses (including reasonable lawyers fees and expenses) arising by reason of loss or damage to any shipments as a result of providing this special delivery instructions service.