Customs and VAT
Products delivered to some destinations, especially outside the EU, may be subject to taxes, fees, levies or other charges, due to local legislation. Any additional charges incurred, including import duty, formal customs entry, taxes, levies and other charges will have to be paid by the recipient of the goods.
If you are ordering products to be delivered somewhere else please make sure that the recipient is aware and that they will be responsible for paying any extra. We are sorry but we have no control over these charges, so we’re unable to offer any assistance on these processes. Please check the import charges applicable in any country before ordering products to be delivered there.
Deliveries to Norway: If you are ordering from Norway, and the weight of your order is over 2kg, you may be asked for your PID number, and there may be an extra postage charge to pay.
Changes to VAT on orders from the European Union: We are very sorry but due to new European Union VAT regulations brought in on the 1st July 2021, import VAT, taxes or fees may be payable on receipt of any order placed from the EU. Please be aware that any customer ordering from the EU will be responsible for any import VAT, taxes or fees as a result of these new rules.